Charter School Office

          Resolving Parent and Student Charter School Complaints          

The Charter School Office works closely with schools, students, parents, and community members to quickly resolve charter school complaints submitted to the Department. This resource outlines a few effective practices that we have encountered while doing this work. We hope this resource will serve as a conversation starter in charter schools. The full complaint process can be found at http://www.p12.nysed.gov/psc/complaint.html.   

Best Practices in Resolving Charter School Complaints

Last Updated: November 16, 2016